SVD: debt collection system
Solution created in cooperation with Russian collector agencies, banks and law firms is intended to automate different workflows of collection departments (call-center, security service, lawyers etc.).
Product features:
- Complete debtor management features with all necessary functionality to allow proper queuing of accounts to follow up, changing account status, setting commitments, tracking commitments, scheduling payments, ordering letters, documenting permanent notes, etc.
- Integration with e-mail clients and telephony
- Simplification of activities planning through reports on current loan cases' statuses
- Closure and re-opening of loan cases
- Assignment of loan cases to particular collectors
- Customizable different user roles; user authorization
- Tracking of modification history
- Secure access via LAN or Internet for communication between remote offices
- Traffic minimization
- Electronic import/export capabilities from/to MS Excel
- Searching capabilities
- Printing support
Target audience:
- Collector agencies
- Banks and finance companies
- Government departments
- Retail firms
Purchasing conditions:
- Commercial product
- Base version available for immediate purchase
- Customization tailored to particular business process is possible
- For any purchase-related issues please contact us at sales@fortess.com
